Arrival at rooms and apartments:
- Your room/apartment is available from 2pm on the day of arrival.
- Check-in: from 2pm - please let us know if you are due to arrive after 6pm.
- Check-out: on the day of departure, please leave your room/apartment by 10am.
- We require an advance payment of approx. 50% which is due on the booking date.
- Bank details: IBAN: AT232050200000814632 BIC: SPIMAT21.
- Upon receipt of the advance payment stated in the reservation confirmation, you will receive a booking confirmation.
- Please pay the outstanding balance by bank transfer before your arrival or in cash, by EC card (Maestro), Mastercard or Visa no later than the day before departure (please be aware of your card limits).
The General Terms and Conditions of the Hotel Industry apply:
- Up to 2 months before the day of arrival: free
- 2 months to 1 month before arrival: 40% of the full accommodation price
- 1 month to 1 week before arrival: 70% of the full accommodation price
- Within 7 days: 90% of the full accommodation price
- The full price will be charged for late cancellations or no-shows.
Stay on the safe side when planning your holiday and take up cover with Europäische Reiseversicherung.